State Farm® Insurance Agent Marcela Ruppert

"Marcela Ruppert’s staff is very friendly and professional. In particular, Kirsy Collado. Kirsy efficiently set up my auto, home and PUP policies in a timely manner. She was very helpful navigating through all the details while patiently explaining each phase in a way that left me feeling confident I made the right choice in choosing State Farm. Well done. Also, Joseph is a pleasure to deal with. Very friendly and professional. 5 Stars."

"Juliana is very thorough and pleasure to speak to I would recommend them to anybody"

"Joe from State Farm is a gem! He was very helpful and polite. He even called the next day to make sure my mobile app was working! Thank you!!- Doreen K"

"Lo atiende muy bien los trabajadores son amables me encanta"

"Joesph has been extremely kind helpful and courteous . Very knowledgeable and a pleasure to work with . Thank you Joesph !"

"Joseph was a great help 10/10 service from him"

"Taylor was so helpful!! She saved me almost 50% of what I was previously paying monthly with a different insurance company! She gave me all the information I needed to know. Thank you again for assisting me!"

"Called other insurance companies put me on hold and never returned my call. This company was very helpful and professional and very pleasant, I would recommend anyone to deal with this company the agent that helped me was very knowledgeable. Thank you."

"Very friendly, quick and knowledgeable."

"I had an amazing experience with Joseph at State Farm! He was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. His professionalism and dedication to customer service truly stood out. He took the time to answer all my questions, ensured I received the best possible coverage, and even found ways to maximize my savings. I highly recommend Joseph Quinn and the team at Marcela Ruppert - State Farm Insurance. If you’re looking for excellent service, look no further! Thank you, (Joe) Joseph!"

"I went into the Kings Park area State Farm office because I had a few questions and needed some advice. I just happened to be at the desk of Julianna Gomez who invited me to sit down. I left their feeling so good and treated so so fairly. Julianna was not only very very knowledgeable about what she does there but also extremely kind, helpful, and very friendly. I really appreciate whenever I get that kind of service. She spoke so well for the Kings Park agency."

"BEWARE!!!! VERY POOR customer service!!!!!!! Unprofessional agents!!!"

"Joe is extremely helpful and patient. Anytime I had an issue or question,all I had to do was text him and he would respond immediately. He is very thorough and kind and I greatly appreciate him and everything he has done for me and my son. Joe is my go to for anything I need now or in the future!"

"Craig was great to work with,he answered all of my questions, didn't pressure me and explained everything perfectly.👍"

"Joseph Quinn very kind and respectful thank you very much"

"Everyone in the office is so helpful. Specially thanks to Joseph in the service team who talked me through everything numerous times as I was stressed after an accident and during my car repairs."

"You've received 4 stars because I'm new to the company need more time to decide. Mary Nash"

"Very satisfied with service.. Julianna extremely helpful in a recent transaction I had that was a bit complicated.. would highly recommend!"

"Ms Diana is one of the best agents in the business. She held my hand through a very difficult situation. She is truly an earth angel"

"I had an excellent experience with Joseph Quinn. He’s very professional and welling help. Thanks Joesph."

"Muy excelente servicio Richter"

"Taylor was such a pleasure to talk to .She was diligent, patient thorough and very professional, really enjoyed working with her"

"I'd like to take a moment to highlight Joseph Quinn. If you are a customer with the Marcela Ruppert Agency in Kings Park, Joe is an outstanding representative to partner with - moving forward, I will only work with Joe when an issue arises. Back in November, my auto policy increased out of nowhere. I was fortunate enough to have Joe answer my call who, from the get-go, was patient, understanding, and courteous. He took the time to listen to my points, to look back in my history, and to try to figure out what had occurred. Once we both aligned on where the issue might be stemming from, one that was an error/glitch with the Drive Safe and Save app, Joe began the tedious and frustrating process of working with State Farm corporate. This minor issue, that should have been resolved within a week, wound up taking two months for corporate to work out - a major aggravation I have with State Farm - but I am so very grateful to have had Joe as my advocate. Joe followed-up with me on any progress made, no matter how small, several times per week. This consistent communication was very important to me and highly appreciated. He worked diligently with multiple departments within State Farm to help them understand the problem and to push them to resolve it in a timely matter. Although this took much longer than I would have liked, Joe did everything in his power to assist and to make the situation as least annoying as possible for me. Joe did exactly what he said he would do and remained extremely patient throughout the process, even when I did not. It is very rare today to receive exceptional quality customer service which is why I am taking the time to write this review. Had it not been for Joe, I would have dropped State Farm as my insurance for both auto and home. He was an absolute asset to me and I encourage everyone to work with him. Thank you, Joe!"

"Joseph was more than helpful.. the call was beyond my expectations & I’m so grateful! Thank you"

"Very professional 👏..Joseph Quinn really made the process seamless, made the whole experience enjoyable."