State Farm® Insurance Agent Marcela Ruppert
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Miraglia
June 25, 2025
5
out of
5
rating by James Miraglia
"***** I had another excellent experience here at the Marcela Ruppert agency in Kings Park. I just needed some advice on how to insure another car that I'm buying from someone in Virginia that I will be bringing up here eventually. As always, I got excellent care at this agency. I sat with Lynn, who spent at least 45 minutes looking at my information and giving me all the information I needed. What was especially helpful was how nice she was and how nice everyone in the agency has been trying to help me. I am very very satisfied not only with the prices I get here but with the kind, friendly, knowledgeable service. I recommend this agency to anyone who would like to get insurance. I went into the Kings Park area State Farm office because I had a few questions and needed some advice. I just happened to be at the desk of Julianna Gomez who invited me to sit down. I left their feeling so good and treated so so fairly. Julianna was not only very very knowledgeable about what she does there but also extremely kind, helpful, and very friendly. I really appreciate whenever I get that kind of service. She spoke so well for the Kings Park agency."
We responded:
"Thank you, James! We're so glad Julianna provided such a welcoming and helpful experience. We appreciate your kind words and support!"
Kesh Talwar
June 25, 2025
5
out of
5
rating by Kesh Talwar
"A rare event to have a hassle free interaction for insurance. Appreciate the personalization and professionalism with the team"
Kimmy Wilkes
June 19, 2025
5
out of
5
rating by Kimmy Wilkes
"I had a great experience with Lynn! She was super helpful in expediting the process so I am ready for when I pick up my car! Super friendly and knowledgeable!"
David Block
June 17, 2025
5
out of
5
rating by David Block
"Lynn from the Kings Park State Farm office was a pleasure to work with! She understood my needs and was extremely helpful in getting the answers I needed."
We responded:
"Thank you for your review, David! I'm happy to hear that Lynn was able to assist you effectively and meet your needs. We appreciate your feedback and are always here to help with any insurance questions or needs you may have. Let us know if there's anything else we can do for you!"
jim valentin
June 16, 2025
5
out of
5
rating by jim valentin
"Lynn was very thorough and took her time with us. We accomplished more in one afternoon with ins and coverage than I have in a long time. Highly recommend."
We responded:
"Thank you for your review, Jim! I'm happy to hear that Lynn provided you with such a comprehensive experience. It's great to know that you found the process efficient and beneficial. If you have any more questions or need further assistance, feel free to reach out anytime."
B Mahoney
June 16, 2025
5
out of
5
rating by B Mahoney
"Lynn at this office is awesome!! She is sweet and took her time explaining different options to me. Reach out to her, you won’t be disappointed. Pamela L"
We responded:
"Thank you for your review, Pamela! I'm happy to hear that Lynn provided you with such a positive experience and took the time to explain your options. We appreciate your recommendation and are here to help with any future insurance needs. Let us know if there's anything else we can assist you with!"
Fernando Muller
June 14, 2025
5
out of
5
rating by Fernando Muller
"Marcela Ruppert was amazing!"
We responded:
"Thank you, Fernando! I'm happy to hear that Marcela made such a positive impression. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Steve Haddad
June 4, 2025
5
out of
5
rating by Steve Haddad
"Great costumer service, fast response and they got me a cheaper rate than any other company. I highly recommend Marcela and Craig!"
We responded:
"Thank you for your review, Steve! I'm happy to hear that you received excellent customer service and a quick response. It's wonderful that Marcela and Craig were able to find you a better rate. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Wendy Boaro
June 4, 2025
1
out of
5
rating by Wendy Boaro
"I never… leave a review, but doing business with State Farm has brought me to this. I have been with them for 4 years . Every 6 months they renew my homeowners and auto policy and every 6 months it goes up for one reason or another and not because of my record. I have a perfect driving record , no accidents EVER no tickets and no claims for homeowners. I am being targeted without any reasonable explanation for the increase. I am a senior and should be able to live life without worrying about insurance companies every 6 months. The last incident was I decreased my coverage a bit to lower the cost which lasted one month and then the premium was back up to what I was originally paying ( blaming the increase on tariffs ) so now I have less coverage but still paying the same amount as before. Avoid the kings park branch!! All of these reviews are people just starting , ..new customers. Wait a couple of years and you will all see what I am talking about….."
We responded:
"Wendy, thank you for sharing your experience. I'm genuinely sorry to hear about the frustrations you've faced with your policy renewals. It's important to us that our customers feel valued and understood, especially when it comes to their insurance needs. I would like to personally address your concerns and find a solution that works for you. Please reach out to our office directly so we can discuss this further and assist you. Your feedback is important, and we're here to help."
Mireyda Martinez
June 3, 2025
5
out of
5
rating by Mireyda Martinez
"Kirsy fue excellente"
We responded:
"¡Gracias, Mireyda! Me alegra saber que Kirsy te brindó un excelente servicio. Estamos comprometidos a ofrecer siempre lo mejor a nuestros clientes. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Clyde Brooks
May 29, 2025
5
out of
5
rating by Clyde Brooks
"I had a peaceful transition to state farm. Your representatives was amazing. They're very professional and competent in their assistance. Keep up the good work."
We responded:
"Thank you for your review, Clyde! I'm happy to hear that your transition to State Farm was smooth and that our team provided professional and competent assistance. We appreciate your support and look forward to serving you in the future. Let us know if there's anything else we can do for you!"
Christopher Schalik
May 7, 2025
5
out of
5
rating by Christopher Schalik
"Always a text or phone call away, handle issues expeditiously and a pleasure to deal with."
We responded:
"Thank you, Christopher, for your wonderful feedback! I'm happy to know that you find our communication and service efficient and enjoyable. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
Annemarie Venditto
April 28, 2025
5
out of
5
rating by Annemarie Venditto
"I was in desperate need to lower my insurance .. thankfully I called State Farm and spoke with Matthew Mayor.. it was an absolutely wonderful experience. Matt explains everything thoroughly. He gave me the best rate possible that I could afford now... I highly recommend Matt and State Farm."
We responded:
"Thank you, Annemarie, for sharing your experience! I'm glad Matthew was able to assist you in finding an affordable rate and provide thorough explanations. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
David Lichtenstein
April 21, 2025
5
out of
5
rating by David Lichtenstein
"I just switch from Geico to State Farm and saved about $100 a month. Both Craig and Marcela were extremely helpful and friendly"
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear about the savings you've achieved by switching to State Farm. It's wonderful to know that Craig and I could assist you in a friendly and helpful manner. If you have any questions or need further assistance, feel free to reach out anytime."
Anthony Tilocca
April 14, 2025
5
out of
5
rating by Anthony Tilocca
"Great Customer Service!! Craig is the best!"
We responded:
"Thank you, Anthony! I'm glad you had a positive experience with our team. Craig truly is fantastic, and we're grateful to have him with us. If you need any assistance in the future, feel free to reach out!"
Muhammad Khan
April 7, 2025
5
out of
5
rating by Muhammad Khan
"I got in touch with Craig Cohen and Marcela Ruppert. I can't thank them enough for their courteous and supportive attitude. They made the process extremely smooth. I had a lot of questions, but Craig patiently and promptly responded to every single one of them until I was satisfied. Highly recommended. Fantastic customer service experience. Would have given more than 5 Stars if I could."
We responded:
"Thank you, Muhammad! We're thrilled to hear that Craig and Marcela made the process smooth and stress-free for you. We truly appreciate your thoughtful feedback and recommendation!"
Ruwan Warnasooriya
April 2, 2025
5
out of
5
rating by Ruwan Warnasooriya
"Marcela Ruppert - State Farm Insurance - They are Great .. I recently got the home insurance , life and Auto Policy with them . They have the best Rate ... They are working with you very closely until get the finalize the Policy... The Best Place for the Insurance... Thank you Tylor .."
We responded:
"Thank you, Ruwan! We're so glad to hear you had a great experience with Marcela and Tylor. We appreciate your kind words and are happy we could help you get everything set up!"
Mr. Ci
March 26, 2025
5
out of
5
rating by Mr. Ci
"Prefect services 👍"
We responded:
"Thank you for your kind words! We appreciate the 5 stars! "
Norma Ramirez
March 26, 2025
5
out of
5
rating by Norma Ramirez
"Excelente servicio kirsy"
We responded:
"Thank you Norma! We’re so appreciate of the 5-star review! "
Jim Freeman
March 14, 2025
5
out of
5
rating by Jim Freeman
"Marcela Ruppert’s staff is very friendly and professional. In particular, Kirsy Collado. Kirsy efficiently set up my auto, home and PUP policies in a timely manner. She was very helpful navigating through all the details while patiently explaining each phase in a way that left me feeling confident I made the right choice in choosing State Farm. Well done. Also, Joseph is a pleasure to deal with. Very friendly and professional. 5 Stars."
We responded:
"Thank you for your feedback, Jim! I'm glad to hear that Kirsy provided you with friendly and professional service, efficiently setting up your auto, home, and PUP policies. Her patience in navigating through the details and explaining each phase left you feeling confident in choosing our office, and we're delighted to have you as part of our State Farm family. - Marcela Ruppert - State Farm Insurance Agent, Kings Park, NY"
Nico Or
March 12, 2025
5
out of
5
rating by Nico Or
"Juliana is very thorough and pleasure to speak to I would recommend them to anybody"
We responded:
"Thank you for your positive feedback, Nico! I'm glad Juliana provided you with thorough service and was a pleasure to speak to. We appreciate your kind words and are here for any insurance needs you may have in the future. - Marcela Ruppert - State Farm Insurance Agent, Kings Park, NY"
Doreen Koch
March 11, 2025
5
out of
5
rating by Doreen Koch
"Joe from State Farm is a gem! He was very helpful and polite. He even called the next day to make sure my mobile app was working! Thank you!!- Doreen K"
We responded:
"Doreen, thank you for your kind words! We’re so glad Joe was able to assist you and follow up to ensure everything was working smoothly. Your trust means a lot to us! "
Jaime Morales
March 3, 2025
5
out of
5
rating by Jaime Morales
"Lo atiende muy bien los trabajadores son amables me encanta"
We responded:
"Thank you for the 5 star review, Jamie! We strive to provide you with the customer care that you deserve. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Patricia Hopkins
February 28, 2025
5
out of
5
rating by Patricia Hopkins
"Joesph has been extremely kind helpful and courteous . Very knowledgeable and a pleasure to work with . Thank you Joesph !"
We responded:
"Patricia, thank you for your kind words! We're so glad to hear that Joseph provided helpful and courteous service. We appreciate your support!"
jyla hall
February 28, 2025
5
out of
5
rating by jyla hall
"Joseph was a great help 10/10 service from him"
We responded:
"Appreciate your kind words and recognizing Joseph’s commitment to delivering 10/10 service! "