State Farm® Insurance Agent Marcela Ruppert
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christopher Schalik
January 16, 2026
"Always a text or phone call away, handle issues expeditiously and a pleasure to deal with. And Lyn. Was friendly and very informative about both policies."
"Thank you, Christopher, for your wonderful feedback! I'm happy to know that you find our communication and service efficient and enjoyable. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
John
January 9, 2026
"Dealing with Lynn is an absolute pleasure, extremely helpful and stays on top of everything highly recommended."
"John, thank you for your wonderful feedback! I'm happy to hear that Lynn has been so helpful and attentive. We appreciate your recommendation and are here for any insurance needs you may have. Let us know if there's anything else we can assist with!"
Tracie Robinson
January 9, 2026
"Lynn is really patient and professional very helpful"
"Thank you, Tracie! I'm happy to know you had a positive experience with us. If you have any questions or need further assistance, feel free to reach out anytime!"
hammer
January 9, 2026
"Diane Bennis was extremely helpful navigating me through my insurance changes and clarification of what i need to be done. she was patient as well as professional guiding me through the digital process. Truly a pleasure to work with!"
"Thank you for your review, hammer! I'm happy to hear that Diane provided such helpful and professional service during your insurance changes. It's great to know she made the process a pleasure for you. If you have any more questions or need further assistance, feel free to reach out!"
Anthony Piscopo
January 8, 2026
"Lynn, helper me make some changes to my condo policy. She was extremely professional, responsive and incredibly helpful - thanks Lynn for your incredible customer service."
"Thank you, Anthony! I'm happy to hear that Lynn provided you with such professional and helpful service while assisting with your condo policy changes. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Clifford Cassidy
January 8, 2026
"Marcela was very helpful and ensured I got the right coverage at the right price"
"Thank you, Clifford! I'm happy to hear that Marcela was able to assist you in finding the right coverage at a great price. We appreciate your feedback and are here if you need anything else!"
Dyl's Reactions
January 4, 2026
"BEWARE!!!! VERY POOR customer service!!!!!!! Not sure why you can’t find my policy but I have an active insurance policy. I agree with several people on this forum that at insurance renewal the rates always increases significantly. I mean rates shouldn’t go up so drastically on every renewal. I understand there are increases from time to time, but these are drastic increases on each and every renewal. I feel like this has to be looked into thoroughly."
"Dyl, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this. "
Antonia Toña
January 4, 2026
"Muchas gracias muy amable y explicarme todo bien muchas gracias Gigi muy buena y simpática"
"¡Gracias, Antonia! Me alegra saber que Gigi pudo ayudarte de manera amable y clara. Valoramos mucho tu comentario positivo. Si necesitas algo más, estamos aquí para ayudarte."
Ben Schare
January 2, 2026
"This office - and Lynn in particular, are always so helpful, cannot recommend highly enough!"
"Thank you, Ben! I'm happy to hear that Lynn and our office have been so helpful to you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Kevin McGill
December 27, 2025
"Excellent experience, couldn’t ask for a more simple process definitely will recommend to friends and family"
"Thank you, Kevin! I'm happy to hear that you had an excellent experience with us. Your recommendation means a lot, and we’re glad the process was simple for you. Let us know if you or your friends and family need anything else!"
derek cohen
December 27, 2025
"Gigi was an amazing help and a fantastic agent everyone should ask for her! Thank you !"
"Thank you, Derek! I'm happy to hear that Gigi provided such excellent assistance. We appreciate your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Patrick Georges
December 19, 2025
"State farm is the best I'm really getting some good service from them"
"Thank you, Patrick! I'm happy to know you had a positive experience with our office. We’re always here to assist with any of your insurance needs. Thanks for choosing us!"
kenia vivero
December 12, 2025
"Demasiado agradecida con Ricardo y Marcela, super pacientes para aclarar absolutamente todas mis dudas muy aparte de ayudarme a conseguir una gran oferta en mi poliza y no dejaron que pierda mi cita de DMV! Sin duda el mejor trato 👏"
"¡Gracias, Kenia! Me alegra saber que Ricardo y Marcela pudieron ayudarte con paciencia y que lograron una gran oferta para ti. Estamos aquí para lo que necesites. ¡No dudes en contactarnos si tienes más preguntas!"
Sujey Cruz
November 25, 2025
"Me encantó el servicio y pudieron ayudarme gracias gigi por la ayuda muy buena experiencia"
"¡Gracias, Sujey! Me alegra saber que tuviste una experiencia tan positiva con nosotros. Gigi estará encantada de saber que su ayuda fue valiosa para ti. Estamos aquí para cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
Carol Mamolite
November 22, 2025
"Riccardo was not only extremely helpful but a pleasure to speak with. Kind ,patient , clear and also very funny . Had a wonderful experience speaking with him🙂look forward to his exceptional help again if need be"
"Thank you, Carol! I'm happy to hear about your wonderful experience with Jorge. It's great to know he was helpful and enjoyable to talk to. We appreciate your feedback and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Marisol Lopez
November 21, 2025
"Gigi Marivilla,fue muy amable y paciente,este proceso fue mas facil gracias a ella.Sin duda recomendaría este lugar a mis amigos y personas que conosco."
"¡Gracias por tu reseña, Marisol! Me alegra saber que Gigi hizo que el proceso fuera más fácil para ti. Apreciamos mucho tus recomendaciones y estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Josue Escobar
November 19, 2025
"Excelente servicio y muy amables en todo gracias"
"¡Gracias, Josue! Me alegra saber que recibiste un excelente servicio y que nuestro equipo fue amable contigo. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Crystal l Freeman
October 29, 2025
"Very pleasent , voice was comfortable and kind ..nice lady 😊"
"Crystal, thank you for your wonderful feedback! I'm happy to hear that you had a pleasant experience and appreciated the kind service. If there's anything else you need, feel free to reach out!"
Kirill Teplov
October 28, 2025
"I recommend this very good company; its tactful and polite employees are always understanding and willing to accommodate you."
"Thank you for your recommendation, Kirill! I'm happy to know that our team’s understanding and accommodating approach made a positive impact. If you ever need anything else, feel free to reach out!"
Soraya Bernal
October 28, 2025
"Excellent customer service! Fast, friendly and professionals. Exactly what I was looking for. Craig was very helpful and answer all my questions."
"Thank you for your review, Soraya! I'm happy to hear that you had a positive experience with our team. Craig is indeed a valuable part of our office, and I'm glad he could assist you effectively. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Nico Or
October 23, 2025
"Juliana is very thorough and pleasure to speak to I would recommend them to anybody"
"Thank you for your positive feedback, Nico! I'm glad Juliana provided you with thorough service and was a pleasure to speak to. We appreciate your kind words and are here for any insurance needs you may have in the future. - Marcela Ruppert - State Farm Insurance Agent, Kings Park, NY"
Laura Molloy
October 22, 2025
"Ricardo Haza Sainz has been such a wonderful help for me to get my quote and set up my policy. He walked me through the entire process and made sure nothing was missing! I highly recommend working with him."
"Laura, thank you for your fantastic feedback! I'm happy to hear that Ricardo provided such excellent assistance with your quote and policy setup. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
cpt.glitchy! glitchy
October 22, 2025
"Ricardo has been very helpful. He was able to get me into a great plan that worked for me. Saving me money every month."
"Thank you! I'm happy to hear that Ricardo was able to assist you in finding a plan that suits your needs and helps you save money. Your feedback is valuable, and we're here if you have any questions or need further assistance. Let us know if there's anything else we can do for you!"
mark vittozzi
October 16, 2025
"Lynn knew everything that best suited what I needed, and was kind and helpful through the whole call."
Fredo
October 8, 2025
"Lynn has been very helpful. Great customer service and feedback fornher is %100"
"Thank you for your review, Fredo! I'm happy to hear that Lynn provided you with excellent service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"